Privacy Policy
BR Tradex (“BR Tradex”, “we”, “us” or “our”) operates https://brtradex.com. This policy explains how information may be collected and used when you browse our website, submit a packaging enquiry, request a quotation, create an account or place an order.
Information we may collect
- Contact details you provide, such as your name, business name, email address, telephone number and business location.
- Packaging enquiry details, including product requirements, dimensions, quantities, destination and delivery preferences.
- Information required to process an order, such as billing, shipping and transaction details. Payment credentials are handled by the selected payment service provider where applicable.
- Technical information generated when you use the website, such as browser/device details, log data, cookies and security-related information.
How we use information
- To respond to enquiries, prepare quotations and discuss product availability or sourcing options.
- To process orders, coordinate fulfilment and delivery, provide customer support and maintain business records.
- To operate, secure, maintain and improve the website and prevent spam, fraud or misuse.
- To send service-related updates about an enquiry or order. Promotional communication will be sent only where permitted by applicable law and your preferences.
- To meet applicable legal, tax, accounting and regulatory obligations.
Cookies and third-party services
The website may use cookies for site operation, shopping-cart and account functions, security and preferences. Embedded content, analytics, payment, hosting, email, spam-prevention or other service providers may process technical or contact information when their features are used. Their own privacy policies may also apply. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.
When information may be shared
We do not publish enquiry details for public viewing. Where necessary to provide a service, we may share relevant information with service providers such as website hosting, email, payment, delivery/courier, technology or security providers, and with suppliers involved in assessing or fulfilling a specific packaging requirement. We may also disclose information where required by law or to protect legal rights, the website or its users. We aim to share only information relevant to the purpose.
Retention and security
We retain information for as long as reasonably needed to respond to enquiries, maintain customer and transaction records, provide services, resolve disputes and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to request access to, correction of or deletion of personal information, subject to applicable law and legitimate record-keeping requirements. You may also ask us to stop promotional communications. We may need to verify your identity before acting on a request.
Children
This website is intended for business and general adult use and is not designed to solicit personal information from children.
Contact
For privacy-related questions or requests, contact BR Tradex at info@brtradex.com or +91 95602 53636. Business address: 3rd Floor, Back Side, SCO 30, Main Market, Block 21, Block F, Spring Field Colony, Sector 30, Faridabad, Haryana 121003, India.
This policy should be reviewed against the services, analytics, payment methods and data practices actually enabled on the website, and updated when those practices change.